Blogs
One of the key objectives I've had as a PM at OpenText is working to separate the Administration role and the Content Manager role. This has been vital for our cloud solutions and some of our larger customers who have firm segregation of duties.
The Recycle Bin has long been a part of Content Management (Extended ECM). It was originally made part of the core product back in Content Server 10, update 11. (September 2013). Despite it's long history in the product I occasionally get questions on how it works, and how it behaves.
The Distributed Agent Framework has been a key component of Extended ECM for several versions. This blog post hopes to help Administrators understand how the Distributed Agent Framework operates and give them a deeper look at the inner workings.
One of the key problems that Administrators were facing when it came to performance data in Extended ECM was that they often had to be proactive. Either enabling your summary timings logs and maintaining them, or for more granular performance data be running with Threads and Connects enabled in order to capture things like callback execution time. With that in mind, we've added in the System Performance Report into Extended ECM.
In the latest release of Extended ECM version 24.3, we've introduced enhanced video capabilities through an optional add-on known as the 'Advanced Media Add-on.' With this feature, users can seamlessly convert uploaded videos into streaming-ready formats, play back video content, annotate videos, and extract clips from their uploaded materials.
Over the past few updates Extended ECM has added several new types of users and I figured a quick blog post might be of use to some. An important thing to remember is that there is a distinct difference between a user type, and a user privilege.User types are defined at the creation of the account and cannot be changed or modified, whereas privileges can be granted and removed throughout the life of the account.
Notification Center is our centralized framework for alerting users to changes that have occurred in the Extended ECM system. From new versions being added with Business Workspace Notifications, to Records Management updates, and changes with Reservation Management.
It takes a framework approach allowing multiple solutions to connect into Notification Center, abstracting away the delivery and rendering to ensure consistency and a unified customer experience.
Prior to Notification Center each component would be responsible for creating their own messages to end users.
Recently I was informed that the patent that we had filed the past summer had finally made it was on to the Government Web site. It’s still a pending patent, however as my first one this still feels like a major milestone in the process. Overall the creation of a new technology was a very exciting process, from building the initial inception and many iterations after of Notification Center, to all the meetings with our legal council to work through the possible patents.
Recently I got emailed by Amazon letting me know that their prices would be increasing by over 25% from $79 to $99 per year. While this isn’t an insane amount given how long they have been holding the price at $79. It did make me consider my vendor lock-in.
I use Amazon Prime mainly for the shipping, however also it’s my primary way to save photos from my phone. Amazon offers Prime Members unlimited full resolution photo backup, with 5GB of storage for videos for all prime members.
Moving into Product Management had been something I had been thinking about for a number of years at OpenText. The idea first became exciting when working directly with R&D when I was handling escalations in Customer Support, and later as I moved into handling our internal deployments of Content Server. In this capacity I was more involved in the release cycle of the software and increased my exposure to different teams inside of R&D.
My wife enjoys running on a treadmill, and that has become even more important with COVID occurring on top of the Canadian Winter. We were fortunate in being gifted a Precor 932i treadmill from a family member who was downsizing. It’s been rather decent for a while, throwing the odd error code here and there. However, in the height of the lockdown it decided to give up working.
Over the course of its life it’s had a few blips of throwing an Error 30.
Often there is a business need to have a form based workflow with a dynamic dropdown list be this a list of customers, or cost center codes. The desire is to allow the business users to be able to update this list without any intervention from the Content Server Administrators. This can be done leveraging form templates, LiveReports, and WebReports.
The creation of SQL table is an important step and thought should be put into the columns that you’ll need before it is created.
Often when dealing with data migrations or acquisitions you may face the challenge of merging two folders inside of Content Server. Currently Content Server doesn’t have a great way of handling folder merges, especially if folders you need to merge are not simply filled with flat files.
To work around this, we can build a series of LiveReports and WebReports that can be leveraged to perform a comparison of folder names and move objects from one location to the other based on their name.
If you are building a form and wish to leverage REST API calls from the form, you will need to either have the user manually authenticate with their username and password, or alternatively gather the OTCSTicket from their existing LLCookie created for the browsing session.
A OTCSTicket is simply a URIDecoded LLCookie. There are a number of JQuery plugin’s that can be leveraged for this however if you do not want add any overhead with a JQuery plugin you can manually iterate through the cookies stored in the browser.